The Measurement Group

Improving outcomes in health, behavioral health & social services through applied social research

Evaluation, Pandemics, and Running a Small Business (From March 2020)

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Greetings from my home office! The last few weeks have brought unprecedented change to our world. We plan to re-launch this blog and share posts on a variety of topics related to our evaluation work, the programs we work with, the populations they serve, as well as assorted random thoughts about who knows what.

The AEA365 blog posted recently about the role of evaluation during a pandemic. Among other things, the piece stressed flexibility and responsiveness. I can’t agree more. I’d also stress keeping communication going in these difficult times. Our work is primarily with community-based health, behavioral health, and social service providers. They are having to re-design their services on the spot – working to maintain connections and support for their clients while keeping their staff safe and healthy.  Because community programs are focused on responding to the crisis, addressing evaluation concerns isn’t necessarily their highest priority. We are reaching out to our clients to let them know we are here for them and offering whatever support we can. And, it’s an opportunity to check in and evaluate whether we need to adjust our evaluation designs or implementations. For example, are our evaluation protocols working given new modes of service delivery? Do we need to adapt any of our procedures?

In terms of running this small business, we are fortunate – we can continue to do our work remotely without much interruption. But the logistics bring some challenges. Being able to just bounce something off one another takes a bit of planning (picking up the phone or messaging), rather than just walking across the hall in the office. On the plus side, though, we get to work surrounded by family and furry companions.

Be well,

Lisa

From the AEA365 Blog: Lessons Learned in Evaluating Cross-Systems Programs

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Credit/Copyright Attribution: Belight/Shutterstock

It’s Behavioral Health week on the American Evaluation Association’s AEA365 blog, and I had the opportunity to contribute today’s post on lessons learned in evaluating cross-systems programs. I’m grateful for the opportunity to share some of our experiences. It was an interesting exercise to think about how our work has taken a systems approach over the years.

 

How is program evaluation like tennis?

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Image courtesy of nixxphotography at FreeDigitalPhotos.net
Image courtesy of nixxphotography at FreeDigitalPhotos.net

How is program evaluation like tennis?

I’ve been playing tennis on and off for as long as I can remember. I took a long break while my son was younger and my free time was a lot more limited. Now that I’m an empty nester and working on some fitness goals, it seemed like a good time to pick up my racquet again. But once I got on the court, I discovered that not only was I pretty rusty, my recall of how to hit basic strokes was off — even though I’d had plenty of practice and repetition in the past.

So how is program evaluation like tennis? It’s the issue of “drift.” With my tennis game, I was hitting my forehand shot how I thought I remembered it was supposed to be done. However, I quickly discovered with a new instructor that I had a lot to re-learn! In evaluation, we design protocols and procedures for collecting data, we train our data collectors, and off they go. However, without regularly checking in with data collectors, doing refresher trainings, and conducting data quality assurance, it’s all too easy for people to drift in how closely they follow data collection procedures. Moreover, if a project has multiple data collectors and each drifts with respect to protocols in different ways, there is no longer a consistent protocol being followed. This can lead to systematic differences in how data are collected by different people.

How to minimize data collection drift? Open and frequent communication, monitoring, and periodic training for data collectors. All are important parts of the evaluation process to maximize data quality. It’s important to ensure that everyone involved has a consistent understanding of how to implement data collection, how to address unexpected situations as they come up, and to make adjustments to make sure our measurement tools are working as intended – just like the tennis player who wants to make sure she hits the ball where she wants it to go instead of into the net.

PS – I recently read a blog asking how statistics are like knitting (and of course I can’t find the link to share here, sorry). The upshot of that post was that you get better with practice. The same can be said about program evaluation – and tennis.

Evaluation Internship/Part-Time position

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Image courtesy of mrpuen at FreeDigitalPhotos.net
Image courtesy of mrpuen at FreeDigitalPhotos.net

Evaluation Internship or Part-Time Position
Coding of Family Strengthening Themes in Qualitative Case Studies

The Measurement Group LLC has an immediate opening for a part-time temporary Evaluation Assistant/Intern position. The Evaluation Assistant/Intern will primarily assist with coding qualitative case studies from an evaluation of the Westside Partnerships for Families program, a child abuse prevention program that uses a mental health home visiting framework. The Evaluation Assistant/Intern will:

  • Receive training on coding procedures and code of a set of case studies as part of a study to be submitted for publication;
  • Learn how to use qualitative data analysis programs such as NVIVO for coding;
  • Learn about reliability analysis in qualitative inquiry;
  • Assist with preparation of project data for submission to a professional journal;
  • Work under the supervision of senior evaluation staff.

The Evaluation Assistant/Intern may also be assigned additional evaluation support tasks on other projects as needed. This is a short-term position. $15/hour. Work must be performed at the offices of The Measurement Group in Culver City, CA during business hours (9am – 5pm, M-F).

Requirements: Undergraduate or graduate psychology or related social science major, plus experience/knowledge of child welfare, child development, and/or related social services. B.A. preferred, although an undergraduate with relevant experience will be considered.

This project is part of an evaluation of the Westside Partnerships for Family program, which was recently featured in an article in Children and Youth Services Review. The qualitative coding is for a new article that examines in more depth how this mental health home visiting model promotes protective factors for child abuse prevention and family strengthening.

Contact Dr. Lisa Melchior

 

 

 

 

Mental health home visiting service model for child abuse prevention

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cysrMy co-authors Katherine Reuter, Ph.D. and Amber Brink and I recently published an article about a mental health home visiting service model for child abuse prevention. The journal – Children and Youth Services Review – allowed us to share our findings not only by publishing the full article, but also in a brief 5-minute audioslide presentation. Click here to view the presentation and learn more about the model and results that support its effectiveness in improving family functioning among families with young children who are at risk for child maltreatment.